1. Signing in
Open the address your company gave you in any browser — Chrome, Edge, Firefox or Safari, on a computer or a phone. You will land on the sign-in page.
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Type your username
This is the login your administrator created for you. It is usually not your email address, and it is not your staff ID.
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Type your password
Use the eye icon at the right of the box to check what you typed before pressing anything — mistyped passwords are the single most common reason people think their account is locked.
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Press Sign In
You arrive on your home page. If you were sent a direct link to some other screen, you are taken there instead once you have signed in.
If sign-in fails. A wrong password and a deactivated account produce the same message, on purpose — telling a stranger which of the two it was would help them. If you are certain your password is right, ask your administrator whether your login is still active rather than trying repeatedly.
2. One login at a time
ZakERP allows each user one live session. If you sign in on your phone while you are already signed in on your desk computer, the desk session is ended and that browser will ask you to sign in again.
This is deliberate: it means a login is always one person, so the audit trail actually names who did something. The practical consequence is simple — do not share your login. Two people on one account do not both get to work; they take turns knocking each other out, and everything either of them does is recorded under one name.
3. Your home page
The home page is called My Home, and it answers four questions: what did I work, what am I owed, when am I off, and what is waiting on me. Nothing on it is company-wide — every number is yours.
The row of tiles at the top
Six numbers worth a glance each day. Each one is a link: click it and you land on the page the number came from.
| Tile | What it counts |
|---|---|
| Days present this month | Days you were recorded on site, excluding weekends and holidays. Compared with the same stretch of last month, not the whole of it. |
| Hours this month | Your total working hours so far, rounded. The minutes are on My Attendance. |
| Late arrivals this month | Days you arrived after your shift start plus the grace period. Turns amber, then red, as the count rises. |
| Leave days left | Your remaining balance across all leave types for this year. |
| Overdue tasks | Tasks assigned to you whose due date has passed. |
| Unread notices | System notifications you have not opened. Chat messages are counted separately. |
The tiles below that
Two rows of shortcuts: Application Features — the things you do, such as punching or applying for leave — and Personal Reports — the things you read.
These tiles are generated from the menus you have been granted, so they can never show you something you are not allowed to open, and they can never fall out of step with your menu. If a colleague has a tile you do not, it is a permission difference, not a fault.
The three columns
- Me — who you are, your current punch state, your tasks, your notices, your shortcuts, and the people in your department.
- My record — the evidence: your hours over the last 30 days, this month's attendance, your leave applications and your payslips. These are the same rows HR and payroll read, not a simplified copy.
- My time — the month ahead: your leave calendar, your punctuality, the leave you have taken this year, what is coming up in the next 45 days, and announcements.
You can rearrange it. Drag any panel by its title bar to move it. Remove the ones you do not use, and add them back later from Personalize. Four panels are fixed and cannot be removed — they are the page's skeleton.
4. Getting anywhere
There are four ways to reach a screen, and they suit different moments.
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The tiles on your home page
Best for the handful of things you do weekly. For most employees the sidebar starts collapsed to a narrow strip of icons, and these tiles are the main way around.
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The sidebar
The strip down the left. Hover or click to open it and see the full menu names. You only see menus you have been granted — a shorter menu than a colleague's is normal.
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Search
Fastest when you know the name of a person, a document or a number. See the next section.
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Shortcuts
The My shortcuts panel on your home page holds links you save yourself, for the screens you open constantly.
5. Finding anything fast
The search box in the header searches across the whole system at once — people, leave applications, purchase orders, items, invoices, vouchers and more. Start typing and results appear grouped by what they are.
Narrowing with a prefix
If you know what kind of thing you are looking for, type its short prefix, a colon, then
your search. Searching emp: rahman looks only at employees, which
is much faster than reading through everything called Rahman.
| Prefix | Searches | Prefix | Searches |
|---|---|---|---|
emp: | Employees | po: | Purchase orders |
lv: | Leave applications | req: | Requisitions |
ps: | Payslips | grn: | Goods receipts |
pr: | Pay runs | item: | Items |
loan: | Loans & advances | sup: | Suppliers |
cus: | Customers | inv: | Sales invoices |
mr: | Money receipts | bill: | Supplier bills |
pay: | Supplier payments | vch: | Vouchers |
acc: | Accounts | prj: | Projects |
issue: | Material issues | trf: | Stock transfers |
adj: | Stock adjustments | scale: | Pay scale |
You will not have access to all of these — searching only ever returns records you are permitted to see.
Searching by voice
Next to the search box there is a microphone. Tap it, say what you are looking for, and the words are typed into the search box for you. You can speak the scope too — saying "employee Rahman" applies the employee prefix.
Voice needs a secure connection. Browsers only allow microphone access over
HTTPS. If you reach ZakERP over a plain http:// address the
microphone will not work — that is the browser's rule, not a fault in the system.
6. Settings worth changing
Your password
Change the one you were given the first time you sign in. The tile is called Change Password under Application Features on your home page.
Nobody in your company will ever ask you for your password — not IT, not HR, not your manager, not a message in chat. Anyone who does is not who they claim to be.
Light or dark
ZakERP ships dark and offers a light theme. Use whichever is easier on your eyes in your actual room; the choice is remembered on that browser and changes nothing else.
7. When something goes wrong
Your session ended — either it sat idle too long, or you signed in somewhere else. Sign in again; nothing you had already saved is lost.
The record you asked for does not exist, or is outside what your role may see. Check the number you typed, then ask your administrator about access.
Menus are granted by role. Not a fault — ask your administrator if you need it for your job.
The system refused the save and told you why in the message. Read it — it usually names the exact field or rule. Nothing was saved, so correct it and try again.
If none of that fits, tell your administrator what you were doing, what you expected, and the exact words of any message. Those three things turn a twenty-minute conversation into a two-minute one.